Privacy Policy

Last Updated: January 1, 2026

Your Privacy Matters

Laundryfy is committed to protecting your privacy in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), Apple App Store requirements, and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

Information We Collect

Personal details (name, email, phone number, address)
Account credentials
Order and transaction history
Device and usage information (including device identifiers, IP address, and app usage data)
Location data (if enabled)
Information required by Apple for iOS users

How We Use Your Information

To provide and improve our services
To process orders and payments
To communicate with you about your account or orders
To personalize your experience
To comply with legal obligations, including the Philippine Data Privacy Act and Apple App Store requirements
To detect, prevent, and address fraud, security, or technical issues

How We Share Your Information

With laundry shops to fulfill your orders
With service providers who help us operate our platform
With Apple and other third-party platforms as required for app functionality and compliance
When required by law, regulation, or to protect our rights or the rights of others

Data Security

We implement industry-standard security measures to protect your data, in compliance with the Philippine Data Privacy Act. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your account credentials confidential.

Your Rights and Choices

You can update or delete your account information at any time
You can opt out of marketing communications
You can disable location sharing in your device settings
You have the right to access, correct, and request deletion of your personal data
You may withdraw your consent to data processing at any time, subject to legal and contractual restrictions

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action. We comply with the Children's Online Privacy Protection Act (COPPA) and Apple App Store requirements regarding minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or your registered email. Continued use of the app after changes constitutes acceptance of the new policy.

If you have questions about this Privacy Policy, please contact us at: support@laundryfy.com

Apple App Store Notice

This app is distributed via the Apple App Store. You acknowledge that Apple is not a party to this Privacy Policy and is not responsible for the app or its content. In case of any conflict between this policy and Apple’s policies, Apple’s policies shall prevail for iOS users. You agree to comply with all applicable Apple App Store terms and conditions.